You've Got Questions, I've Got Answers

You were prepared, you practiced, and you nailed your presentation. Congratulations on a job well done!

But, wait a minute, not so fast...you aren't finished...

It's time for the Q&A session and an opportunity for you to show that you can think on your feet. You may deliver a great presentation, but if you stumble with the questions and answers, you could potentially damage your credibility. Have no fear, if you did the hard work when you were preparing for your preparation, there is really nothing to worry about during the question and answer period. Because you did your homework, you can anticipate likely questions and formulate responses before you give those inquiring minds an opportunity to ask away. After all, preparation is the name of the game.

Focus on maintaining your poise and your dignity and remain in control of the situation. Take a deep breath and you will come through with flying colors.

Here are some Q&A tips:

1. If you are standing behind a podium, it might be a good idea to eliminate the barrier and step forward while asking, "What questions do you have?" Remember to maintain eye contact.

2. If nobody in the audience raises their hand, get the ball rolling by asking the first question.

3. Restate the question so that everybody hears what is being asked. You may need to rephrase the question for clarity purposes - which will give you time to think about your answer and how to best respond.

4. If you don't know the answer, don't be afraid to say so. In some cases, the answer isn't available, in some cases it might not be your area of expertise and in some cases you simply need some time to get the facts together. Just say it, "I'll find out and get back to you." And then be sure to do so.

5. Keep the questions on topic. If questioners start to stray, you might say, "That's a great question, but a little off topic and I don't have the time to address that without taking up all of our allotted time."

6. If somebody tries to turn a question into a speech of his own, stop them. Do it tactfully and do it with manners, but do it. Perhaps hold up your hand and say, "I appreciate your comments, but can you give us your question now?" You will be held to a higher standard because you are the speaker so be polite, calm and courteous.

7.  When time is up or your audience is out of questions, wrap it up, thank your audience and take a bow!

And now...take a seat...your job is done.

The faculty at Ty Boyd Executive Communications & Coaching can help you with the preparation so that you will be ready when it comes time to answer the questions.