Communicating the Whole World Over

This summer, the faculty at Ty Boyd, Inc. traveled to Asia to coach business leaders, salespeople, and administrators to become more effective communicators. Our faculty members incorporated a few cultural modifications in their coaching sessions, but for the most part, effective communication skills can be translated into every language, and applied in every country throughout the world. 

It turns out, there are more similarities than differences. For example, the monster that we all dread most - fear - rears its ugly head in every country on the planet. The fear of being exposed as inadequate, the fear of being asked a question that we can't answer, and the fear of making a fool of ourselves is shared by people the whole world over. Comforting? Hardly. But take comfort in knowing that regardless of the language the monster speaks - he can be tamed - because the ability to shine a light on your fear so that it no longer has power over you is something that can be acquired in any language. Our faculty has seen the process transform people, their lives, their careers and their sense of self in every country where they have ever coached.

An effective communicator doesn't formulate a message without understanding the listeners. Whether you are speaking to a group in Asia, a colleague in South America, or a customer in Europe, you've got to know your audience.  At Ty Boyd, Inc., our faculty coaches our clients to become active listeners. The goal is not so much to get the attention of the audience, but rather to give attention to the audience because if you listen to your audience, they will in turn listen to you. 

Here are some tips and techniques for becoming active listeners regardless of the language you speak:

• Ask questions
• Don't interrupt
• Be flexible
• Demonstrate that you are listening
• Listen accurately
• Listen without distractions
• Tolerate silences/pauses
• Withhold judgment

Communication challenges are everywhere. Our faculty is comprised of experts in the fields of public speaking, business communications and individual coaching, for over 30 years we have helped professionals worldwide reach their career goals. Let us create a custom course designed to align your business culture and objectives.