Monday, April 23, 2012

A Culture of Appreciation

Employees are an organization's most valued assets. So, how do you protect and hold on to your assets?

Research shows that more people leave their jobs because of a lack of appreciation rather than a lack of compensation. Creating an atmosphere where employees are heard and appreciated goes a long way in reducing employee turnover. When employees feel that their efforts are recognized, they are more productive and contribute to the overall well-being of the organization.

Sure, money, title and power are all a part of the formula, but when it comes to taking care of your most valued asset, a culture of appreciation makes a huge impact on both the passion and profitability of an organization. Look at it this way: appreciation isn't just a means of recognition to the work that has been done, it is a source of motivation for the future.

So, what is the best way to show your appreciation?

Make it authentic; don't try to overstate your appreciation because chances are it will come across as fake and contrived. You don't have the best assistant in the whole wide world, but you do have a darn good assistant; "the best assistant in the whole wide world" sounds like something you'd see on a coffee mug. Be genuine, be real and it will mean a lot more to the recipient. 

Be personal and specific when showing your appreciation - a generic "Way to Go" email blast has little significance to the individuals who worked on a project. Take a minute and address the email using your colleague's name, make it as personal as possible stating specific contributions. Acknowledging the person's individual efforts goes a long way when showing your appreciation. Of course, it's even better if you can deliver the acknowledgement in person rather than via email.

You'll find that for some people, kind words are not enough. In fact, they can be viewed with skepticism and misconstrued as manipulative. Be aware that actions speak louder than words. For these employees, it's best to show your appreciation. That doesn't necessarily mean with a cash incentive, sometimes spending time with them or lending a hand with a task is the best way to show that you appreciate them. Taking the time to understand what an employee values goes a long way and makes a big impact. For some, being recognized publicly in a social setting is exactly what they want and need. For others, given the choice of getting up in front of a crowd or gnawing off their own right arm, they will choose the latter. Find out what works best and communicate your appreciation accordingly.

Studies show that corporate cultures that value and encourage gratitude are among the best places to work. And the good news is, organizations can deliberately infuse their workplace with an attitude of gratitude; it can come from anybody, regardless of their position or title. Our clients tell us that one of the things we do best is assisting them in communicating and cultivating an attitude of gratitude in their workplaces. The coaches at Ty Boyd Effective Communication & Coaching are here to assist you and your organization. Give us a call.

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